How To Use My Codes

Terms and conditions / How to use your eTickets

Thank you for purchasing Cineworld E-Codes. Please ensure you read steps 1 - 7 and the Terms & Conditions below before redeeming them.

Cineworld E-Codes are valid for 6 months from date of issue (excluding specials which will have a valid to date)

You can take your admission eCodes directly to the box office and exchange them free of charge, or you can book online at www.cineworld.co.uk. Please note, bookings made online are subject to a booking/processing fee per person for whom a seat is booked.

Voucher Terms and Conditions

To book online please follow these instructions on the Cineworld website:

  1. Go to www.cineworld.co.uk

  2. Select the cinema and film you wish to book for.

  3. Enter your first E code in the 'Got a ticket voucher code or CEA carer card?' Enter any additional E codes for any additional tickets you wish to book.

  4. Select the number of additional tickets you wish to purchase in the same transaction if you do not have enough eCodes to complete your booking.

  5. A booking/processing fee per person for whom a seat is booked will be applied to your booking.

  6. Complete the rest of the booking process as instructed.

  7. Your tickets will be available for collection at your chosen cinema as soon as the booking has been confirmed, and remain available until the start of the selected performance. Simply take the same debit/credit card used to book your tickets, or the unique booking reference on your order confirmation, to collect your tickets from one of the ATMs (collection terminal) situated at the cinema or direct from the box office or concession counter. To make the most of your booking, we suggest that you collect your tickets 20 minutes before the performance commences. Tickets not collected 10 minutes after the performance time has started will be cancelled and are non refundable


 

General Terms & Conditions

  1. Please keep these eCodes in a safe place, they are not replaceable if lost or stolen.

  2. Please note that eCodes may only be used once, attempts to use the same eCode on separate occasions will not be successful.

  3. eCodes cannot be exchanged wholly or partly for cash and may not be resold.

  4. eCodes cannot be used in conjunction with any other offer.

  5. eCodes are subject to Cineworld Cinemas standard terms & conditions available at www.cineworld.co.uk/terms.

Cineworld Adult 2D eCode Terms and Conditions

  1. The Cineworld Adult 2D eCode may be exchanged for one standard Adult ticket to any standard 2D performance at any Cineworld cinema in the UK or Republic of Ireland excluding Cineworld Leicester Square, Cheltenham Screening Rooms and Picturehouse Cinemas (the list of cinemas is subject to change, always check movie screening times and availability before travelling); excluding occasions where the cinema has been hired for special performances.

  2. The Cineworld Adult 2D eCode is valid for any standard 2D performances. Uplift charges are payable for 3D, 4DX, IMAX, Superscreen, D-Box screenings. Uplift charges are also payable at Glasgow - IMAX at GSC. 3D glasses will need to be purchased at an additional cost. The Cineworld Adult 2D eCode is not valid for Alternative Content, Special Unlimited Screenings, Special Advance Screenings or VIP/premium seating.

  3. The Cineworld Adult 2D eCode is valid for a minimum of 6 months from date of issue. Once expired, the eCode will be invalid and cannot be extended, replaced or refunded. It is not replaceable if lost or stolen and no refund will be given

  4. The Cineworld Adult 2D eCode can be redeemed online at www.cineworld.co.uk or in person at the box office. The eCode cannot be used to book using the telephone service. The Cineworld Adult 2D eCode does not give the bearer priority over other guests. When booking online using eCodes (i) debit/credit card information must be provided (for processing purposes) and (ii) a booking/processing fee per person for whom a seat is booked will apply (full terms and conditions available at www.cineworld.co.uk/terms). Customers who do not wish to pay the fee can exchange their Cineworld Adult 2D eCode for a ticket in person at the cinema.

  5. Each eCode is considered to have been redeemed when entered at www.cineworld.co.uk and a booking is confirmed. Each eCode may only be used once, attempts to use the same eCode on separate occasions will not be successful.

  6. Admission is subject to availability, normal age restrictions apply - ID may be required, and any other relevant standard terms and conditions including Cineworld's general admission terms apply (https://www.cineworld.co.uk/terms/in-cinema).

  7.  

  8. The Cineworld Adult 2D eCode may not be used in conjunction with any other offer.

  9. There is no cash alternative; the Cineworld Adult 2D eCode is not transferable and may not be re-sold.

  10. Cineworld Cinemas reserve the right to withdraw any offer associated with the Cineworld Adult 2D eCode at any time and for any reason without notice.

  11. Cineworld Cinemas reserve the right at its absolute discretion to refuse admission.

Cineworld reserves the right to amend these T&Cs at any time and without notice. These T&Cs and any related disputes are subject to interpretation under the laws of England and Wales, and to the jurisdiction of the courts of England and Wales.

Cineworld Child 2D eCode Terms and Conditions

  1. The Cineworld Child 2D eCode may be exchanged for one Child ticket to any 2D performance at any Cineworld cinema in the UK or Republic of Ireland excluding Cineworld Leicester Square, Cheltenham Screening Rooms and Picturehouse cinemas (the list of cinemas is subject to change, always check movie screening times and availability before travelling); excluding occasions where the cinema has been hired for special performances.

  2. The Cineworld Child 2D eCode is valid for any standard 2D performances. Uplift charges are payable for 3D, 4DX, IMAX, Superscreen and D-Box screenings. Uplift charges are also payable at Glasgow - IMAX at GSC. 3D glasses will need to be purchased at an additional cost. The Cineworld Child 2D eCode is not valid for Alternative Content, Special Unlimited Screenings, Special Advance Screenings or VIP/premium seating.

  3. Only children up to and including the age of 14 can use Child eCodes. Proof of age may be required.

  4. The Cineworld Child 2D eCode is valid for a minimum of 6 months from date of issue. Once expired, the eCode will be invalid and cannot be extended, replaced or refunded. It is not replaceable if lost or stolen and no refund will be given.

  5. The Cineworld Child 2D eCode can be redeemed online at www.cineworld.co.uk or in person at the box office. The eCode cannot be used to book using the telephone service. The Cineworld Child 2D eCode does not give the bearer priority over other guests.

  6. When booking online using eCodes (i) debit/credit card information must be provided (for processing purposes) and (ii) a booking/processing fee per person for whom a seat is booked will apply (full terms and conditions available at www.cineworld.co.uk/terms). Customers who do not wish to pay the fee can exchange their Cineworld Child 2DeCode for a ticket in person at the cinema.

  7. Each eCode is considered to have been redeemed when entered at www.cineworld.co.uk and a booking is confirmed. Each eCode may only be used once, attempts to use the same eCode on separate occasions will not be successful.

  8. Admission is subject to availability, normal age restrictions apply - ID may be required, and any other relevant standard terms and conditions including Cineworld's general admission terms apply (https://www.cineworld.co.uk/terms/in-cinema).

  9. The Cineworld Child 2D eCode may not be used in conjunction with any other offer.

  10. There is no cash alternative; the Cineworld Child 2D eCode is not transferable and may not be re-sold.

  11. Cineworld Cinemas reserve the right to withdraw any offer associated with the Cineworld Child 2D eCode at any time and for any reason, without notice.

  12. Cineworld Cinemas reserve the right at its absolute discretion to refuse admission.

1 Regular Drink & 1 Regular Popcorn eCode

  1. This e-code may be exchanged for 1 Regular Drink and 1 Regular Popcorn in any Cineworld cinema in the UK or Ireland.

  2. Popcorn and drink are subject to availability; no size upgrades are permitted.

  3. Products cannot be substituted for any other items.

  4. This voucher is not valid for redemption online at www.cineworld.co.uk or via the Cineworld telephone booking service.

  5. Your voucher has 9 months validity from the date of receipt. After 9 months your voucher will be cancelled and no refund will be given.

  6. Please keep this voucher in a safe place. It is not replaceable if lost or stolen.

  7. This e-code cannot be used in conjunction with any other offer.

  8. This e-code cannot be exchanged wholly or partly for cash and no change will be given.

  9. This e-code is not transferable and may not be re-sold.

  10. The use of this e-code is subject to Cineworld Cinemas standard terms and condition which can be found at www.cineworld.co.uk/terms.

  11. Coca-Cola', 'Diet Coke', 'Coke Zero' and the Dynamic Ribbon device are registered trademarks of the Coca-Cola company.


 

2 Large Drinks & 1 Large Popcorn eCode

  1. This e-code may be exchanged for 2 Large Drinks and 1 Large Popcorn in any Cineworld cinema in the UK or Ireland.

  2. Popcorn and drink are subject to availability; no size upgrades are permitted.

  3. Products cannot be substituted for any other items.

  4. This voucher is not valid for redemption online at www.cineworld.co.uk or via the Cineworld telephone booking service.

  5. Your voucher has 9 months validity from the date of receipt. After 9 months your voucher will be cancelled and no refund will be given.

  6. Please keep this voucher in a safe place. It is not replaceable if lost or stolen.

  7. This e-code cannot be used in conjunction with any other offer.

  8. This e-code cannot be exchanged wholly or partly for cash and no change will be given.

  9. This e-code is not transferable and may not be re-sold.

  10. The use of this e-code is subject to Cineworld Cinemas standard terms and condition which can be found at www.cineworld.co.uk/terms.

  11. Coca-Cola', 'Diet Coke', 'Coke Zero' and the Dynamic Ribbon device are registered trademarks of the Coca-Cola company.

The Cineworld Unlimited Pass eCode

The Cineworld Unlimited Pass eCode entitles the bearer to purchase one Annual Unlimited Pass, valid for use at any Cineworld Cinema in the UK.

Excludes Leicester Square & Fulham Road Cineworld Cinemas.

Watch as many films as you like

Are you mad about movies? Feed your fascination by watching as many films as you like at Cineworld with the fantastic Unlimited Card. There's literally no limit to the number of times you can visit! The Unlimited card allows entry to an unlimited number of films for a twelve-month period, from the date of registration.

How to use

  1. The Cineworld Unlimited Pass eCode may be exchanged for one Unlimited Card only. The card will be valid for one year from redemption of the eCode voucher. To redeem your eCode voucher simply Go to www.cineworld.co.uk/unlimited.

  2. Select 'Get your Unlimited Card Now'.

  3. Select 'Apply for an Annual Card' in the section titled 'Valid at all Cineworld Cinemas in the UK and Ireland (Except London West End Cinemas - Leicester Square, Fulham Road, Chelsea and Haymarket)'

  4. Upload a portrait photograph of yourself.

  5. Complete the 'About You' section and click 'Next'

  6. In the 'Payment' section input your Unlimited eCode next to 'Promotion Code' and click 'Validate'

  7. Complete the remaining questions on this page and click 'Submit the Application' at the bottom of the page

  8. Finally a 'Thank You' page will confirm your application has been successful. Click 'Print this Page' to print out your temporary pass. Once printed, click 'Finish' at the bottom of the page

  9. Cineworld Cinemas reserves the right to withdraw the Unlimited Card without prior notice. Under these circumstances and on surrender of the voucher to Cineworld Cinemas, the holder will be entitles to a refund equal to the price of the voucher.

  10. Any queries regarding redemption of this voucher should be directed to the unlimited team at your nearest Cineworld Cinema. See in cinema for terms and conditions or visit www.cineworld.co.uk or www.cineworld.ie.

  11. This code is subject to Cineworld Cinemas standard terms and conditions.

  12. The Cineworld Unlimited eCode entitles the bearer to purchase one (1) Annual Unlimited Card. This card can either be applied for online at www.cineworld.co.uk or by calling the Unlimited Card Helpline on 0330 333 4444.

  13. The Cineworld Unlimited eCode may be exchanged for one (1) Unlimited Card only. The card will be valid for 12 months from the date the eCode was redeemed

  14. Once the Unlimited eCode has been redeemed, it cannot be refunded or cancelled.

  15. Once received the Unlimited Card allows entry to an unlimited number of films for a twelve-month period at any Cineworld Cinema in the UK or the Republic of Ireland including London West End.

  16. The Unlimited Card is not transferable and only the registered User of the card will be entitled to use it at the relevant Cineworld Cinemas.

  17. Lost or stolen cards will incur an administration fee from Cineworld to be replaced.

  18. Cineworld Cinemas reserves the right to withdraw the Unlimited Card without prior notice. Under these circumstances and on surrender of the Unlimited Card to Cineworld Cinemas, the holder will be entitled to a refund equal to the price of the Unlimited Card.

  19. Any queries regarding redemption of the eCode should be directed to the Unlimited team at your nearest Cineworld Cinema. See in cinema for terms and conditions or visit www.cineworld.com.uk.

  20. A valid Unlimited Card entitles the User to:
    - access to the relevant Cineworld Cinemas every day of the week (subject to the Cineworld Cinema being open);
    - one seat (subject to availability) for any film screening open to the general public. Uplift charges for 3D, D-Box, IMAX, SuperScreen, 4DX screenings, Alternative Content and Event Cinema, if applicable, are payable. Excludes 3D glasses, VIP, Delux and other special or premium seating. The eCode and Unlimited card are subject to Cineworld Cinemas standard and Unlimited terms and conditions detailed www.cineworld.co.uk/terms